Your company has set a new CSR ambition. Now, you need to implement it within your team while still maintaining the same traditional performance goals, of course! 😉You are aware of societal and environmental issues, but you're skeptical about your ability to make a real impact...

What can you do concretely with your team?

It's almost time for the big move for your team. New site, new office layout with the arrival of... flexoffice! Your team, on the other hand, is worried and even annoyed by the change.

How can you help team members adapt smoothly to their new working environment?

You have a rare gem in your team: a superstar. This individual is brilliant, proactive, and seems to have a solution to every situation long before others even realize there's a problem! Sounds like a dream, right? But, with diva-like behaviors, palpable tensions, and envious glances from the rest of the team, the dream can sometimes turn into a nightmare. 🤯

So, what's to be done?

As a manager, you're on the hunt to recruit a new team member. You're not just looking for any candidate; you're searching for an A player. With several applicants lined up,

How can you ensure you make the best decision?

Your manager is about to return from vacation and you're practically trembling. Every time, it’s the same circus: he comes back all fired up with a thousand new ideas. That could be a good thing... BUT - each time - he expects you to urgently mobilize your team for his current pet projects, often clashing with ongoing initiatives.

So, how do you navigate these turbulent waters?

You are spearheading a project, and it feels like an uphill battle. Key stakeholders are pushing back, timelines are slipping, and you're starting to wonder how you'll ever steer this ship to success. You're convinced that there are individuals out to sink your efforts.

So, how do you navigate these turbulent waters?

You're a manager, and your team is destabilized by two colleagues who can't stand each other. Initially, you chose to ignore the minor clashes, thinking they would eventually blow over... But now, other team members are also complaining! They're caught in the middle, and some tasks have come to a standstill due to the palpable tension between these two.

How do you manage this situation?

You are a manager, and every week, you lead a team meeting. You appreciate your team, and everything is going well within the group. However, during these meetings, you are the only one speaking... No one participates... and, even you, you get bored!

How can you make your team members more engaged and these meetings more dynamic?

A member of your team consistently poses challenges: they display great confidence and believe they are doing an outstanding job, even though they are far from meeting your expectations! At the end of the year, they are always the one asking for the biggest raise and expressing dissatisfaction because they didn't get what they anticipated.

Yes, this person has an oversized ego! How do you manage her or him?

You're a manager and you've been informed of a transformation project that will impact your team's work. You're still waiting to get all the information before announcing it to your team.

But that's it: radio-moquette is at work and rumors are starting to circulate! Your employees are worried, and are starting to ask you questions...

Do you have highly committed, high-performing employees who say they don't feel recognized for their work?

You'd like to be able to give them a raise or a bonus, but... you don't have control over their pay. 😟

So, what's to be done?

During your weekly team meeting, everyone shares their thoughts on the past week and plans for the next one. It's now the turn of one of your team members who talks (really) too much. You wonder with a hint of irritation, "How much longer will they keep talking...?"
This situation, which annoys all the other team members, has gone on long enough. It's time to address it. 😉

You're a team manager and one of your customers calls you, particularly irritated. Your team has made several errors in processing his order, and the problem is still unresolved.

Until your customer called, you were completely unaware of the situation... How do you react to the customer? What should you say to the people involved?

Does your team often express confusion about the company's direction and its strategy? In fact, you're not very clear about it yourself!

The strategic plan for the next three years has just been communicated to the entire managerial line. Your leadership asks each manager to cascade this information down to their teams for clarity and purpose. However, you're feeling uneasy, as the information provided to you seems unclear…

What to do?

You're a manager, and one of your team members has strong body odor... You've noticed it multiple times during meetings. Others have come to you about their difficulty working next to this person. Yet, no one dares to address it.

Is it really your role as a manager to bring it up? How do you approach this topic?